Probably the first thing that comes to mind when you hear the word “robot” is a metallic, humanoid automaton that has acquired sentience through an accident of science or magic. A creation of 20th-century fiction, robots have made the leap from imagination to the real world, from the farm to Mars and beyond. The restaurant robot now in the kitchen can cook, clean or serve, but at what cost?
Restaurant Staff Costs
Most modern restaurants are largely staffed with a full human staff of employees who perform a variety of tasks at various levels. Restaurant employees are more often among the lower-paid jobs. According to the most recent standards available, the Bureau of Labor and Statistics (BLS) lists wait staff with an average salary of $25,830, while cooks earn an average annual salary of $30,360. A full-time express worker earning the federal minimum wage earns $15,080 assuming a standard 40-hour week.
At the opposite end of the spectrum, the BLS lists head chefs as earning an average annual wage of $52,160 and food service managers at an average of $54,240. Overall, restaurateurs should expect average labour costs to be between 20-30% of gross income. Part of this amount includes the cost of insurance you may need, as well as the cost of training a new employee. It’s worth noting that training costs are a huge variable in your retention, as the restaurant and food industry currently has a 74.9% annual turnover rate. Research is currently underway on the value of direct human interaction and restaurant robot price, to check which is the best fit and affordable.
Maintenance Cost of the Restaurant Robot
A side effect of our growing cultural dependence on technology is the evolution of service technicians. Simply put, the more “high tech” the device, the more knowledge you’ll need to properly restore it should it require maintenance or repair. While some companies may offer a warranty or service option on their product, if you need to hire a service technician, you are replacing one or more entry-level positions with a title position that pays an average of about $20 an hour. At $19.53, the median annual salary for a full-time employee is $40,622.40. This figure does not include any benefits, which can be as high as 1.25 to 1.4 times the base salary range.
What Happens When your Restaurant Robot Fails?
It’s a busy Friday night at your burger joint. You own a robot that has unfortunately broken down. While you can roll the machine out of the way, what do you do to satisfy the demand for food? Seemingly at this point, you have already replaced this component of your staff with a robot. What next?
You have to hit the ground running if you want to stay in service. Having a flexible human staff on hand is essential for business logistics. Make sure you’ve trained a few members of your team to act as backups as needed and that they have the right tools for the job. Second, make sure that no matter how your maintenance is handled, you contact them as soon as possible to mitigate downtime. This could be a local expert or someone from the company who can help you. Check the warranty details to be sure. If possible, have a backup robot. At this point, it seems unlikely that you’d spend double your deposit on a robot that could collect dust, but it can pay off in a number of ways.
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